Frequently asked questions
Catering to Your Curiosity: Comprehensive Answers to the Most Common Questions About Bluubin’s Features and Services
Unlike most other accounting and payroll providers, we allow you to link an unlimited number of users to your account. No extra fees, no password sharing, no fuss.
No, packages are created to suite specific needs from a small home business to a national firm. You will need to select the package that’s the closest match to your requirements.
*Lite packages are aimed at the micro-enterprise or home user and have limited functionality.
No, our awesome support is included in your monthly subscription and is available to you via email and telephone. We work weekdays during business hours. We highly value support and you might get the occasional reply over weekends as well.
Yes, we do. But as part of trying to make things ever easier for our customers we have added short and informative videos on most pages. They are located in the top right of most of our payroll and accounting pages. For training options please contact info@bluubin.co.za
No, you don’t – all you need is an internet browser and internet connectivity. System updates are done automatically.
We are constantly improving and evolving our products and you will see new features being released roughly every three months.
Emails are always free when sent from Bluubin either to customers, suppliers or employees. We sponsor emails by means of a small advertisement, however signing up to a professional package will allow you to remove this advertisement.
Practically anything, but we regularly test our software on Google Chrome, Edge, Mozilla Firefox and Safari.
